Help & Documentation

Everything you need to know about using Torvex.

Getting Started

Creating an account

Head to the Sign Up page and enter a username, email, password, and your date of birth (you must be at least 13). Check your inbox for a confirmation email and click the link to activate your account.

Logging in

Go to Log In and enter your email and password. If you have two-factor authentication enabled, you'll be asked for your 6-digit code from your authenticator app.

Forgot your password?

On the login page, click "Forgot password?" and enter your email. We'll send you a link to reset it.

Chat & Servers

Joining a server

You can join a server by using an invite link. When you first sign up, you're automatically added to the main Torvex server.

Creating a server

Click the "+" button in the server list to create your own server. You can customize it with a name, icon, and channels.

Channels

Servers are organized into channels. Text channels are for messaging, and voice channels let you talk in real time. Server admins and moderators can create and manage channels.

Sending messages

Type in the message box at the bottom of any channel and press Enter. You can use @mentions to ping someone, custom emojis with :emoji_name:, and GIFs from the GIF picker.

Direct messages

Click on a user's name and select "Send Message" to start a DM. You can also access your DMs from the sidebar.

Orbs & Economy

What are orbs?

Orbs are the in-app currency. You can earn them for free every day, buy them, or receive them as gifts from friends.

Earning orbs

Claim 10 free orbs daily from the Orb Shop. You also earn 1 orb per 10 messages (up to 50/day). Build a login streak for bonus orbs: +50 at 7 days, +200 at 30 days.

Spending orbs

Use orbs in the shop, gift them to friends, or spend them in the marketplace and RPG.

Buying orbs

Visit the Orb Shop to purchase packs: 100 orbs for $0.99, 600 for $4.99, or 1,500 for $9.99. Payments are handled securely through Stripe.

Game Commands

The RPG

Torvex has a built-in text-based RPG you can play right in chat. Use slash commands to explore, fight monsters, craft items, trade with friends, and more.

Key commands

Type /help in a game-enabled channel to see all available commands. Common ones include /explore, /fight, /inventory, /craft, and /trade.

Enabling the game

Server admins can enable or disable the RPG on a per-channel basis from Channel Settings.

Emojis

Custom emojis

Server owners and admins can upload custom emojis (PNG, GIF, or WebP, max 256KB). Use them by typing :emoji_name: in chat.

Cross-server emojis

You can use emojis from any server you're a member of. The emoji picker groups them by server.

Emoji limits

Free servers get 50 emojis. Upgrade to Standard (150) or Boosted (500) for more slots.

Security & MFA

Two-factor authentication

Enable TOTP two-factor authentication from your account settings. You'll need an authenticator app like Google Authenticator or Authy. Once enabled, you'll enter a 6-digit code each time you log in.

Recovery codes

When you enable MFA, you'll receive recovery codes. Store them somewhere safe — they're your backup if you lose access to your authenticator app.

Profiles

Customizing your profile

You can set a display name, bio, pronouns, avatar, banner image, and background color. Visit your profile page to make changes.

Badges

Earn badges by reaching milestones — messages sent, friends made, orbs collected, and more. Each badge earns you bonus orbs. Check the Badges page to see your progress.